Confirm your email
After you submit the sign-up form, WebCenter emails you a confirmation link. Clicking that link is what actually activates your firm — until then, your firm doesn't exist in the database.
Find the email
Subject line: "Confirm your WebCenter account" (or similar).
If you don't see it in a couple of minutes:
- Check your spam, junk, and promotions folders.
- Search for "WebCenter" or the sender's email address.
- Make sure you spelled your email correctly on the sign-up form. If you didn't, sign up again — the unfinished signup will quietly expire.
Click the link
The link in the email takes you to the confirmation page. There you'll:
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Confirm your time zone. WebCenter pre-fills this from your browser. Pay periods, clock-in/out times, and reports all anchor to this time zone, so make sure it's right for the office.
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Choose how to handle existing WebCenter accounts if your email is already in the system from another firm — you can either:
- Link this firm to your existing account. You'll log in with the same credentials and switch between firms in the app.
- Create a new account. A separate set of credentials, isolated from your other firm.
See Working at multiple firms if you're not sure which to pick.
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Confirm. WebCenter creates the firm, your office, and your admin account, and signs you in.
Token expired or already used
Confirmation links are time-limited and single-use. If you click an old link or click a link twice, you'll see an error.
- Expired link? Sign up again with the same details. The new email will let you resume.
- Already-used link? You're already in. Go to the login page and sign in.
What happens next
Once confirmed, you're signed in and dropped onto your dashboard. From here:
- Invite your team — Send invitations to your staff.
- First clock-in — Try out the time clock yourself.
- Tenant settings — Tune rounding, max shift length, and other firm-wide settings.